Privacy Policy

Effective Date: 03/05/2023
Website: www.karlsandtonretail.co.za
Email: infokarlsandton@gmail.com

1. Introduction

Welcome to Karl Sandton. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you make a purchase.

  • Non-Personal Information: Browser type, device information, IP address, and browsing behavior through cookies and analytics tools.

3. How We Use Your Information

Your information is used to:

  • Process and fulfill orders.

  • Communicate order updates and promotional offers (only if you opt in).

  • Improve our products, services, and website experience.

  • Comply with legal obligations and prevent fraudulent activity.

4. Data Protection and Security

We implement appropriate technical and organizational measures to safeguard your personal information.
All payment transactions are encrypted and processed securely through trusted payment gateways.
Karl Sandton does not store your card details.

5. Sharing of Information

We value your trust and do not sell or rent your personal data.
However, we may share limited information with:

  • Delivery partners (to complete deliveries).

  • Payment processors (to verify and process payments).

  • IT and marketing service providers (for secure website operation and communication).

All third parties are bound by confidentiality and data protection agreements.

6. Cookies

Our website uses cookies to enhance your browsing experience and analyze website performance.
You can adjust your browser settings to refuse cookies, but some site features may not function properly.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent for marketing communications at any time.

  • Request a copy of the data we hold about you.

To exercise these rights, contact us at infokarlsandton@gmail.com.

8. Retention of Information

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Changes to This Policy

Karl Sandton may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
📧 infokarlsandton@gmail.com
🌐 www.karlsandtonretail.co.za